LexTech offers unlimited Live Technical Assistance with our Managed Service Packages.
And, you will always get a certified technician in the USA!
Let our certified professional technicians assist with your issues so you can stay focus on growing your business. We are always available and ready to assist you at a moment’s notice.
Not all Technical Support is created equal. Our certified technitions are located in the USA and understands your business. We are able to work directly with you and see what is happening on a user’s computer screen and even take control of the computer when simple suport is not sufficient enough to solve the issue. As a result, our technitions at LexTech can resolve most desktop PC issues quickly as if they are standing right beside you. All that is required is an internet connection.
Explore the benefits of having LexTech as your trusted IT adviser.
Benefits of LexTech Managed Services and Remote Assistance
- Certified US Based Staff
- 24/7 Coverage
- Online Live Support
- Onsite Support escalation available
- Multi-technology support
- Complete trouble ticket tracking and reporting solutions
- Web-based incident reporting and status tools for end users
- Optional shared operational control with your technician team.
What is Live Remote Support?
We understand the importance of your business being able to run effectively and without delay. Our certified technicians are available to you 24/7. You can rely on quality IT Technical Assistance regardless of the issue or time.
Fast, reliable, US Based Support
Our foundation is to provide you with Certified Engineers and technicians that are based here in the United States. We understand how difficult it can be when you call other 24/7 Technical Assistance support lines and cannot understand the technician, let alone get the help you need when you need it. That is why we hold our consultants and staff to a higher standard. As a result, when your organization calls our support, you can expect a response quickly and efficiently.
Premier Technical Assistance: Remote or Onsite
LexTech Technical Assistance can resolve the majority of your help desk needs remote, as if we are standing right beside you. Our state-of-the-art support desk comes fully-equipped with the leading technology available to address and resolve your issues fast. We want to keep your company growing and succeeding and a slow resolution is not the answer.
However, if we cannot resolve you issue remotely, we will schedule and deploy one of our certified engineers to assist you onsite.